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About University of Providence

The University of Providence is a four-year, private, Catholic liberal arts university with a main campus located in Great Falls, Montana offering both face-to-face and distance-based programs. The University is committed to its mission of preparing students for living and making a living. Founded by the Sisters of Providence, the University is a ministry of Providence St. Joseph Health (PSJH) and continues to create academic programs to address current and future workforce needs for the healthcare system and industry. Shared values of compassion, dignity, justice, excellence and integrity shape the missions of both the University and PSJH. The University of Providence consists of two schools: School of Liberal Arts and Sciences and School of Health Professions.



Position Summary

This leadership position is responsible for providing administrative, academic and operations leadership for the Medical Assistant (MA) Certificate Program offered in Washington, Oregon, Montana, and Texas; and will become established in other states as the program expands across the Providence service area.  Major responsibilities include program effectiveness, including program outcomes, assessment, continuous program development and maintaining compliance with the department of education board standards. Academic leadership also requires the program to successfully achieve and maintain national accreditation through the Accrediting Bureau of Health Education Schools (ABHES). Other key responsibilities include spreading and scaling the MA Program to address the demand for medical assistants to support surrounding communities within Providence and neighboring health care organizations, faculty recruitment, hiring and development, managing the program budget and teaching in the program.


  • Works closely with Division Chair, SHP Health Programs on key administrative and operational program functions.
  • Achieves and maintains national accreditation through the AHBES, and maintains all Department of Education standards.
  • Collaborates with Providence and other healthcare organizations to spread and scale the MA program on a national level.
  • Responsible for program effectiveness, including outcomes, assessment, and continuous process improvement.
  • In collaboration with MA Lab Coordinator secures and sets up clinical skills lab sites; oversees ordering, organizing and maintaining inventory in each location.
  • Responsible for planning and coordinating clinical internships for students and qualified preceptors.  Responsible to assist in organizational preceptor training as needed. Maintains effective relationships with key leaders and staff within Providence region.
  • Assess course and other evaluation methods by students and faculty and develops plans of action for improvement as needed.
  • In collaboration with Health Division Chair, develops and manages the program budget annually.
  • Responsible for recruitment, hiring and development of all MA faculty and staff.
  • In collaboration with faculty, leads the review of curriculum and other resources including textbooks, supplies and on-site learning centers annually.
  • Recruit, create and leads the MA advisory board meetings annually.
  • Prepares reports for the University, national accreditation, other regulatory agencies/organizations and Providence to measure program outcomes and assessments.
  • Carries a teaching load of no less than three credits each year.
  • Performs all duties in a manner which promotes team concept and reflects the University and Providence mission and philosophy.


Essential Position Competencies and Requirements

  • This position requires a Bachelor of Science degree in Nursing or a related healthcare field. A master’s degree is preferred.
  • Credentialed and in good standing in medical assisting by an organization whose credentialing exam is accredited by the National Commission for Certifying Agencies (NCCA) or, the American National Standards Institute (ANSI) or, unless a full-time medical assisting faculty member is so credentialed.  The program director must meet the requirement within two years from the effective date of the Standards and Guidelines for the Accreditation of Educational Programs in Medical Assisting.


  • Knowledge and understanding for adult learning, educational theories and techniques, and curriculum development. A minimum of three years of employment in a healthcare facility, including in ambulatory care setting.
  • A minimum of one year of teaching experience in post-secondary and/or vocational/technical education school.
  • A minimum of one-year experience teaching online using an online learning management system.
  • Prior supervisory and/or managerial experience.
  • Proficient computer skills and a working knowledge of software programs and communication methods is required; this includes Microsoft Office Suite (Word, Excel, & PowerPoint).
  • Excellent written and oral communications skills is required.
  • Ability to work independently, with minimal supervision and excellent time management skills is required.


  • Models a passionate commitment to the Mission, values and work of the University of Providence through self-understanding, authenticity and spiritual grounding and inspires others to bring forth their best.
  • Models high standards of honesty, integrity, trust and ethical behavior.
  • Balances the Common Good with the needs of the most vulnerable in decision-making.
  • Delivers results by implementing with persistence, and follows through on both strategic and tactical objectives.
  • Ability to deal with ambiguity while driving for results.
  • Is reflective and instills trust through openness, respect and honesty with others at all times.
  • Is nimble and flexible, and manages competing priorities effectively.
  • Provides superior customer service and motivates others to ensure the same customer-focused intensity.
  • Handles conflict effectively.
  • Proven ability to interact professionally with employees at all levels of the organization in a courteous and cooperative manner.
  • Demonstrated ability to communicate effectively verbally and in writing.
  • Ability to foster a cooperative and collaborative work environment.
  • Proficiency with automated and integrated software systems and Microsoft Office products.
  • Maintains strict confidentiality.


Position Details

Position Type: Staff
FTE: 1.0
FLSA: Exempt
Location: Remote/Telework from WA, OR, or MT

To apply, please send cover letter, resume, UP application and three professional references to hr.up@uprovidence.edu


Employment Application (PDF)
Summary of Benefits (PDF)

The University of Providence is a Catholic, student-centered, mission-focused university. For more information, please contact Human Resources at 406.791.5976.

For more information, please contact Human Resources