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About University of Providence

The University of Providence
is a four-year, private, Catholic liberal arts university with a main campus located in Great Falls, Montana offering both face-to-face and online programs. Founded by the Sisters of Providence in 1932, the University is sponsored by Providence Ministries. As part of the Providence Health System (PHS) the University continues to create academic programs to address current and future workforce needs for the healthcare system and industry. Guiding all Providence Ministries are the shared values of dignity, compassion, justice, excellence, and integrity.

Essential Position Purpose

The Residence Hall Director position works directly with the Director of Residential Life to create a successful and supportive residence life experience for University of Providence students. Provide professional staff support for over 200 beds and management support for Resident Assistant (RA) staff while assisting in the implementation of the Community Learning Model. This position is responsible for providing leadership by promoting an atmosphere within the residential community that supports academic achievement and fosters responsible decision-making. Coordinate community and student development through Resident Assistant programming. Provide advice and counsel for individual students, student leaders, and student groups. Participate in an on-call duty system. Serve on departmental and campus-wide committees. In addition, the position is responsible for professional and effective communication with students, parents, staff, faculty, and members of the campus community.

Key Working Relationships

  • Director of Residential Life
  • Hall Director
  • Athletics
  • Campus Safety
  • Business office
  • Financial aid
  • Dean of Students
  • Physical Plant
  • Health and wellness services
  • Campus Ministry




Residential Life Position Duties:
  • Live in, 12-month position, implement goals and priorities as outlined in the departmental strategic plan, including student learning and development, as well as operations components in assigned residence halls.
  • Train, supervise, and evaluate the performance of Resident Assistants
  • Implementing and carrying out the community learning model
  • Facilitate the training for RAs, counseling staff, and Residential Life Management Team to respond to crisis situations in accordance with departmental and institutional emergency procedures; assume “on-call” responsibility for all area residence halls and apartments on a scheduled basis.
  • Responsible for the administrative functions and managerial operations of all residence halls and apartments including student maintenance and RA programming.
  • Responsible for all housing and residence life areas in the absence of the Director of Residential Life.
  • Provide leadership and supervision in the development of education and social programming within the residence hall communities
  •  Responsible for addressing the needs, interests, and concerns of the hall/apartment residents and respond to students’ and parents’ residence life concerns on a regular basis
  • Respond appropriately to confidential matters and make proper referrals to University offices as needed
  • Demonstrate an on-going commitment to diversity, inclusion, and social justice by addressing the needs and concerns of underrepresented students.
  • Develop and demonstrate a multicultural awareness and contribute to cultivating an inclusive, diverse and respectful University community.
  • Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the University.
  • Review, recommend, and assist in the development of residence life policy and procedures.
  • Serve as a Hearing Officer for Student Student Policy, Residential Life Policies, and other behavioral concerns and effectively resolve disciplinary problems.
  • Conduct training on information and customer service functions, policies, and procedures for Residence Halls offices and desk personnel.
  • Provide leadership for the day-to-day operation of one or more Residential Learning Communities, First Year Residential Experience, and/or Upper Classman experience; assist with large-scale educational and community-based initiatives.
  • Maintain availability for crisis situations and in-hall intervention and offer immediate support and resources to students involved; communicate with appropriate staff in a timely manner when situations arise
  • Manage records of facility, maintenance, and security issues within the residence halls and collaborate with other professional housing and facilities staff members to maintain a safe living environment conducive to learning
  • Maintain and update student housing assignments via excel and the University Banner system
  • Sustain accurate records of housing availability, resident agreements, and apartment/room key replacements
  • Collaborate with the Registrar, Admissions, and Athletics for residence hall tours to ensure housing for overnight visits of prospective students, faculty, &/or recruits
  • Communicate with residents regarding health and safety inspections and other updates
  • Facilitate collaboration with Residential Life Staff, Athletics, and Director of First Year Experience on August move-in and orientation scheduling
  • Participate in Orientation Week activities, as needed
  • Coordinate occupancy management including check-in/check-out process, break housing, and room consolidation.
  • Maintain visibility and availability within the hall and initiate informal contacts with students while modeling this behavior for staff members.
  • Conduct and structure weekly staff meetings with all RAs as well as weekly staff meetings with RAs in your building.
  • Facilitate and participate in Departmental assessment efforts.
  • Assist with ongoing development, implementation, supervision, and assessment of departmental residential curriculum.
  • Facilitate and supervise intramural or large residence hall programming that occurs in locations outside of the residence halls and after hours.


Essential Position Competencies and Requirements

  • Several years of relevant professional experience working in judicial affairs, residence life programming, or a closely related field


  • Bachelor’s degree or equivalent experience required


  • Experience with ACCU curricular model preferred
  • A strong track record of experience in progressively responsible leadership positions within Student Affairs, particularly Residential Life.
  • Knowledge of best practices related to living and learning programs and services designed to promote student success
  • Familiarity with student conduct proceedings, Title IX, Clery Act, VAWA, and other higher education compliance/legal issues
  • Strong management experience, inclusive of professional staff training, development, supervision, organizational development, residential programming, and budgeting
  • Demonstrated collaboration, problem-solving, and crisis management experience
  • Ability to build positive and effective relationships with students, colleagues, senior leaders, and other internal and external partners across diverse populations
  • Demonstrated multicultural competence as well as comfort and skill in working with diverse populations
  • Extensive experience with collaboration, problem-solving, multi-tasking, crisis management, and organizational skills
  • Willing to assume additional responsibilities as needed
  • Effective written, verbal, and technological communication skills


  • Models a passionate commitment to the Mission, values and work of the University of Providence through self-understanding, authenticity and spiritual grounding and inspires others to bring forth their best.
  • Models high standards of honesty, integrity, trust and ethical behavior.
  • Understanding of program design and assessment
  • Balances the Common Good with the needs of the most vulnerable in decision-making.
  • Delivers results by implementing with persistence, and follows through on both strategic and tactical objectives.
  • Ability to deal with ambiguity while driving for results.
  • Is reflective and instills trust through openness, respect and honesty with others at all times.
  • Is nimble and flexible, and manages competing priorities effectively.
  • Provides superior customer service and motivates others to ensure the same customer-focused intensity.
  • Handles conflict effectively.
  • Proven ability to interact professionally with employees at all levels of the organization in a courteous and cooperative manner.
  • Demonstrated ability to communicate effectively verbally and in writing.
  • Ability to foster a cooperative and collaborative work environment.
  • Proficiency with automated and integrated software systems and Microsoft Office products.
  • Maintains strict confidentiality.


Position Details

Position Type:
FTE: 1.0
FLSA: Non-exempt
Location: University of Providence Campus



To apply, please send a cover letter, resume, UP application, and three professional references to
hr.up@uprovidence.edu .


Employment Application (PDF)

Summary of Benefits (PDF)

The University of Providence is a Catholic, student-centered, mission-focused university. For more information, please contact Human Resources at 406.791.5976.

For more information, please contact