Students at the University of Providence who have a concern regarding the University’s online courses or programs can submit a comment or follow the appeals process located in the student handbook. Concerns must follow the University of Providence customary resolution procedure prior to being referred to the Montana University System and NC-SARA procedures. Grade appeals and student conduct appeals are not allowed under SARA guidelines.

University of Providence Concerns – For more information on submitting a concern, please review the student handbook on page 21 or email the dean of students at

University of Providence Student Handbook

Montana University System Complaint Process

Northwest Commission on Colleges and Universities (NWCCU) Student Complaint Distance Education and Online Education

Idaho University System Complaint Process

Oregon University System Complaint Process