Position Summary

The Residence Hall Director position works directly with the Director of Residential Life to create a successful and supportive residence life experience for University of Providence students. Provide professional staff support for up to 200 beds and management support for Resident Assistant (RA) staff while assisting in implementation of Community Learning Model. This position is responsible for providing leadership by promoting an atmosphere within the residential community that supports academic achievement and fosters responsible decision-making. Coordinate community and student development through social and educational programming. Provide advice and counsel for individual students, student leaders, and student groups. Participate in an on-call duty system. Serve on departmental and campus-wide committees. In addition, the position is responsible for professional and effective communication with students, parents, staff, faculty, and members of the campus community.


  • Live in, 12-month position, implement goals and priorities as outlined in the departmental strategic plan, including student learning and development, as well as operations components in assigned residence halls.
  • Train, supervise, and evaluate the performance of Resident Assistants
  • Implementing and carrying out the community learning model
  • Facilitate the training for RAs, counseling staff, and Residential Life Management Team to respond to crisis situations in accordance with departmental and institutional emergency procedures; assume “on-call” responsibility for all area residence halls and apartments on a scheduled basis.
  • Responsible for the administrative functions and managerial operations of all residence halls and apartments including student maintenance and RA programming.
  •  Responsible for all housing and residence life areas in the absence of the Director of Residential Life.
  • Provide leadership and supervision in the development of education and social programming within the residence hall communities
  •  Responsible for addressing the needs, interests, and concerns of the hall/apartment residents and respond to students’ and parents’ residence life concerns on a regular basis
  • Respond appropriately to confidential matters and make proper referrals to University offices as needed
  • Demonstrate an on-going commitment to diversity, inclusion, and social justice by addressing the needs and concerns of underrepresented students. Develop and demonstrate a multicultural awareness and contribute to cultivating an inclusive, diverse and respectful University community. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the University.
  • Review, recommend, and assist in the development of residence life policy and procedures.
  • Serve as a Hearing Officer for Student Code of Conduct, Residential Life Policies, and other behavioral concerns and effectively resolve disciplinary problems.
  • Conduct training on information and customer service functions, policies, and procedures for Residence Halls offices and desk personnel.
  • Provide leadership for the day-to-day operation of one or more Residential Learning Communities, First Year Residential Experience, and/or Upper Classman experience; assist with large-scale educational and community-based initiatives.
  • Maintain availability for crisis situations and in-hall intervention and offer immediate support and resources to students involved; communicate with appropriate staff in a timely manner when situations arise
  • Manage records of facility, maintenance, and security issues within the residence halls and collaborate with other professional housing and facilities staff members to maintain a safe living environment conducive to learning
  • Maintain and update student housing assignments via excel and the University Banner system
  • Sustain accurate records of housing availability, resident agreements, and apartment/room key replacements
  • Collaborate with Athletics for residence hall tours to ensure housing for overnight recruits
  • Communicate with residents regarding health and safety inspections and other updates
  • Facilitate collaboration with Residential Life Staff, Athletics, and Director of First Year Experience on August move-in and orientation scheduling
  • Participate in Orientation Week activities, as needed
  • Coordinate occupancy management including check-in/check-out process, break housing, and room consolidation.
  • Maintain visibility and availability within the hall and initiate informal contacts with students while modeling this behavior for staff members.
  • Conduct and structure weekly staff meetings with all RAs as well as weekly staff meetings with RAs in your building.
  • Facilitate and participate in Departmental assessment efforts.
  • Implement, supervise, and assess departmental residential curriculum.
  • Assist with ongoing development of residential curriculum


  • 2 or more years of relevant professional experience working in judicial affairs, residence life programming, or a closely related field


  • Bachelor’s degree required
  • Master’s degree in Student Personnel, Higher Education Administration, or related fields required


  • Experience with ACCU curricular model preferred

To apply, please send cover letter, resume, UP application and three professional references to


Employment Application (PDF)

Summary of Benefits (PDF)

The University of Providence is a Catholic, student-centered, mission-focused university. For more information, please contact Human Resources at 406.791.5291.